>Located in Hot Springs, Mountain Valley Armory is the city’s premier full-service gun store. Boasting an extensive selection, the shop specializes in assisting both first-time gun buyers and seasoned collectors. A few notable offerings include:
- A comprehensive stock of AR style rifle components and the necessary tools for customization.
- A range of suppressors, along with assistance for handling the paperwork for class III items.
- Monthly concealed carry classes for those seeking to further their firearm education.
Strengths:
- Knowledgeable and Patient Staff: Numerous reviews highlight the patience and expertise of the staff, especially when dealing with first-time buyers or those with specific firearm issues. For instance, one customer appreciated the careful guidance provided when he noticed a marking in a shotgun barrel.
- Service and Communication: Several customers lauded the store’s exemplary communication, particularly for over-the-phone purchases and delivery confirmations.
- Fair Pricing: Prices, especially for ammo, are frequently noted to be fair or even better than competitors. This sentiment is echoed by multiple reviewers, some of whom traveled significant distances to shop at Mountain Valley Armory.
- Machine Gun Grotto: A few reviews highlight the adjacent range, the Machine Gun Grotto, for its engaging shooting experiences, including automatic weapon rentals.
Areas of Improvement:
- Customer Service Consistency: While many reviews praise the store’s customer service, there are a few instances of customers feeling neglected during their visit, as expressed by one who felt overlooked despite minimal store traffic.
- Inventory Variety: A suggestion was made to increase the store’s variety, specifically in terms of shotgun parts and accessories.
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